Refund policy

At Axotrend, we value our customers' satisfaction. If you are not completely happy with your purchase, we are here to help.You have 7 days from the date of delivery to request a return or exchange. After 7 days, unfortunately, we cannot offer you a refund or exchange.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:

The refund will be processed to your original payment method or store credit within 5-7 working days.Please note that shipping costs are non-refundable unless the return is due to our error.